Monday, August 3, 2009

Life behind the counter

My friend Anil introduced his pal B, whom I found enterprising. So off I went with my questions. He had had a stint with a famous retail giant in Dubai, where customers came from different countries, and he manned the cash counters.
“Tell me some interesting experiences,” I asked him.
He felt Europeans and Americans were friendly. A majority of Asians are cheerful and warm but there have been some unpleasant incidents, he said.
“What, what? Temme?” my journalistic instinct of negativity was at work.
“A lady who speaks my language bought some items and tried to pay through credit card. But it was in her hubby’s name and did not have the mandatory subsidiary benefits. When I told her we can’t accept it, she blew a fuse, yelled at me and lodged a complaint. The company knew I was not wrong, but customer is the king. After heated arguments, she left, but the story did not end there. The next day, her husband arrived and used abusive language.”
Any pleasant experiences?
“An Arab lady had left behind a pouch with $5000. I promptly delivered it to the manager. She returned in an hour and was too pleased. She offered me $100. When I said I cannot accept anything from customers, she promptly went to the counter, bought a gift coupon, thrust it on my hand and disappeared.”
Any funny incident?
“Many, there was this particular customer who kept blabbering and asked stupid questions like you do,” he laughed.

21 comments:

  1. he he, tragic end to the story.:)))

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  2. Ramesh...your post gets more interesting after weekends....your visiting book-stores,malls,friends brings a lot of interesting read for us....thanks for sharing .

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  3. Interesting and funny to read :-)

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  4. interesting life and lots of anecdotes am sure the people behind cash counters have..I have personally never spoken to anybody at the cash counter

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  5. Never thought working behind the counter could be this interesting! Thanks for sharing.

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  6. Both stories are interesting in different ways. You don't add salt and sugar to the stories and so it is more natural and pleasing to read, Ramesh.

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  7. nice cutomer....i would love to get a gift like that...hehe..

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  8. I love your way of writing! I'm sure Mr. B enjoyed the experience :-)

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  9. I love your posts! =)

    It's better compared to the blabbering customer than the rude and aggressive one. Stupid questions makes you smile but rudeness makes your day darker.

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  10. hahahahahaha...and u stopped???!!!..u should have continued and then could have said "sure, they don't ask as many questions as i did"... :D :D..but your cashier friend gave a "million-dollar" end to the conversation"....hahahahaha :D :D

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  11. interesting :) Different people, different attitude.

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  12. I apprectate for your beautiful post.Its very simple and also interesting.Infact I like every post of yours.

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  13. hey... how ru.. wish you happy friendship day

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  14. ooopss!!!! did the little bird talk too much ramesh???? come on so now you know who is the only person who can hear u out and with interest. hahahaha!!!( pin not intended pliz!)

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  15. Everyone has a story to tell, right? Very Interesting!

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  16. hehe, read it again and couldn't help but chuckle.Your every post qualifies as a Flash-short story. Nice one, keep writing. :))

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  17. He actually said that? Sorry but...hahahahahaha! OMG!

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  18. I repeat: Journalists beware:)

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